This document sets out the rental conditions, as well as the cancellation and refund policy, applicable to payments made via POS (Point of Sale – Credit/Debit Card) for rental services managed by Blanc de Cadaqués.
Payment made through the POS system implies the customer’s express acceptance of these conditions.
Rental conditions
Property identification
The rented property will be duly identified in the corresponding contract, indicating the address, rental period, and amount.
Rental duration
The rental duration shall be as stated in the contract signed by both parties.
Price and included items
The rental price includes exclusively the items specified in the contract. Any additional services must be expressly agreed upon.
Payment
Payment will be made via POS, charged to the card provided by the customer, at the time indicated in the reservation or contract.
Security deposit
If a security deposit is required, the amount, payment method, and refund conditions will be detailed in the rental contract.
Cancellation policy
Payment conditions
At the time of confirming the reservation, the customer will pay 30% of the total rental amount via POS.
The remaining 70% must be paid 7 days prior to the check-in date.
Cancellation by the customer
In the event of cancellation within 21 days prior to the check-in date, the agency will refund 50% of the total amount paid.
Cancellations made outside this period will be governed by the specific conditions stated in the contract or accepted offer.
No show
In the event that the customer does not show up on the agreed date, no refund will be issued.
Cancellation by the agency
In the event of cancellation attributable to the agency, the full amount paid will be refunded using the same payment method.
